Terms of service.
These terms form the agreement between you and Doffy Labs LTD for use of WithAnchor — the mobile app and this website. They include the licence Apple requires us to grant to App Store users. Please read them. By installing or using WithAnchor you accept them.
The agreement
This is an agreement between you (“you”, “the end-user”) and Doffy Labs LTD (“we”, “us”). It is not an agreement with Apple. Doffy Labs LTD, not Apple, is solely responsible for WithAnchor and its content.
If you do not agree to these terms, do not install or use the app. If you are using the app on behalf of an organisation, you represent that you have authority to bind it.
What WithAnchor is, and isn’t
WithAnchor is a self-directed practice tool that uses techniques from Acceptance and Commitment Therapy. It is intended to support people working on compulsive patterns around porn or masturbation.
WithAnchor is not a medical device, not a treatment, and not a substitute for professional care. It is not a substitute for a relationship with a licensed mental-health practitioner or a medical doctor. Nothing in the app constitutes medical, psychological, psychiatric, or legal advice. We do not diagnose, treat, cure, or prevent any condition, and no clinician–patient relationship is created by your use of the app.
Behavioural-change disclaimer
Results vary from person to person and we do not guarantee any specific outcome. Engaging with material about urges and slips can itself be emotionally difficult. You are responsible for your own decisions about how and when to use the app, and for seeking professional support if your situation requires more than a self-help tool can provide.
If you are in crisis, contact your local emergency services. In the United States you can call or text 988 for the Suicide and Crisis Lifeline. The app contains a Crisis screen with quick links to similar resources.
Age
WithAnchor is not intended for children under 13. You must be at least 13 years old to use it, and if you are under the age of majority where you live, you may use it only with the involvement and consent of a parent or legal guardian. By installing the app you confirm that you meet these requirements.
Your account
You can use WithAnchor anonymously without an account. If you choose to create one (with Apple Sign-In or an email one-time code), you are responsible for the security of the device and email address used to access it.
You can sign out at any time, and delete your account from Settings → Delete Account. Account deletion permanently removes your synced data; see the Privacy Policy for what we keep and what we delete.
Acceptable use
By using WithAnchor you agree not to:
- use the app for any unlawful purpose or in violation of any applicable law;
- attempt to reverse-engineer, decompile, or extract the source of the app, except where this is permitted by law that cannot be excluded by agreement;
- interfere with the app’s operation, probe it for vulnerabilities other than through a responsible disclosure to support@doffy.com, or attempt to access another user’s data;
- use the app to harm yourself or another person, or in place of urgent care when you need it;
- resell, redistribute, sublicense or otherwise commercialise the app or its content.
Subscriptions and payments
The core WithAnchor experience is free. Some practices and the personalised plan are available through an optional paid subscription, processed by Apple via the App Store using RevenueCat for entitlement management.
Subscriptions auto-renew at the end of each billing period unless cancelled at least 24 hours before the period ends. Manage or cancel a subscription from iOS Settings → Apple Account → Subscriptions. Refunds are handled by Apple under their refund policy and are not within our control.
Prices, currencies and the contents of paid tiers may change over time; we will give reasonable notice before any price increase affecting an existing subscription.
Intellectual property
The WithAnchor name, logo, the app and the content within it (other than content you create) are owned by Doffy Labs LTD and protected by copyright and other intellectual property laws. You receive only the limited licence granted below.
Your content
Content you enter into the app — your notes, reflections, signatures, slips, check-ins and journal entries — belongs to you. By syncing it to our servers you grant us a limited, worldwide, royalty-free licence to store, transmit and process it solely to provide WithAnchor to you and to enable the features you use (for example, restoring your data on a new device).
We do not display your private entries to anyone else and we do not use them to train any artificial-intelligence or machine-learning model. If we ever introduce a community or sharing feature, anything you choose to post there will be clearly labelled as shared and these private-content protections will continue to apply to everything else.
You are responsible for your content. Do not enter information that infringes anyone else’s rights or that you do not have the right to share.
AI training and data extraction
You may not use WithAnchor, or any data or content accessed through it, to develop, train, evaluate, fine-tune or improve any artificial-intelligence model, machine-learning system, large language model or competing product. This includes automated scraping, bulk downloading, or any use of the app’s outputs to generate training corpora.
Reciprocally, we do not use your account data, notes or entries to train AI models — ours or anyone else’s — as described in the Privacy Policy.
Beta and preview features
From time to time we may make features available in a beta, preview or early-access form, including (without limitation) experimental practices, AI-assisted suggestions and content generated by the app. Beta features are provided “as is” for your feedback, may contain errors or behave unpredictably, and may be changed, withdrawn or replaced at any time without notice. Your use of a beta feature is at your own risk.
Disclaimers
WithAnchor is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability, and non-infringement. We do not warrant that the app will be uninterrupted, error-free, or that it will achieve any particular outcome for you.
Nothing in these terms excludes or limits any consumer guarantee or right that cannot lawfully be excluded — for example, under the Australian Consumer Law, the UK Consumer Rights Act, or your equivalent local consumer protection law.
Limitation of liability
To the maximum extent permitted by law, our total aggregate liability arising out of or relating to WithAnchor will not exceed the greater of (a) the amount you paid us for the subscription in the twelve months before the event giving rise to the claim, or (b) USD $100. We are not liable for indirect, consequential, incidental, special or punitive damages, or for loss of profits, data or goodwill, or for any emotional distress, relapse, or behavioural outcome arising from your use of the app.
Nothing in this section limits liability that cannot be limited under applicable law — for example, liability for death or personal injury caused by negligence, for fraud, or for any matter for which it would be unlawful to exclude or limit liability.
Indemnification
To the extent permitted by law, you agree to indemnify and hold Doffy Labs LTD (and our officers, directors, employees and agents) harmless from any claim, demand, loss, liability or expense (including reasonable legal fees) arising out of (i) your breach of these Terms, (ii) your misuse of the app, or (iii) content you submit that infringes the rights of a third party. We will notify you promptly of any such claim and you may participate in its defence at your own expense.
Termination
You may stop using WithAnchor at any time. We may suspend or terminate your access if you breach these Terms or use the app in a way that we reasonably believe causes harm to you or to other users. Sections that by their nature should survive termination (intellectual property, your content licence, AI training restriction, disclaimers, limitation of liability, indemnification, governing law) will continue to apply.
Assignment and corporate transactions
You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, reorganisation, sale of assets or similar transaction, on notice to you. If your data is transferred as part of such a transaction, the receiving entity will be bound by the Privacy Policy in force at the time of transfer, or a successor policy that is at least as protective.
Governing law
These Terms are governed by the laws of England and Wales, without regard to its conflict-of-laws rules. The courts of that jurisdiction have exclusive jurisdiction over any dispute arising out of or related to these Terms, subject to any non-waivable right you have to bring proceedings in your home jurisdiction as a consumer.
Changes
We may update these Terms from time to time. When we do, we update the effective date at the top of this page. If a change materially reduces your rights we will give reasonable notice in the app before it takes effect. Your continued use after a change takes effect means you accept the updated Terms.
Contact
Doffy Labs LTD
66 Paul Street, London EC2A 4NA, United Kingdom
support@doffy.com
App Store terms.
These additional terms apply when WithAnchor is downloaded from or used on the Apple App Store. They form part of the agreement above and override anything inconsistent in the rest of these Terms only for App Store downloads.
Acknowledgement
This End User Licence Agreement is concluded between you and Doffy Labs LTD only, and not with Apple Inc. or its subsidiaries. We, not Apple, are solely responsible for WithAnchor and its content.
Scope of licence
We grant you a non-transferable licence to use WithAnchor on any Apple-branded device that you own or control, as permitted by the Apple Media Services Terms and Conditions, including the Family Sharing or volume purchasing terms referred to there.
Maintenance and support
We are solely responsible for providing any maintenance and support services for WithAnchor, as specified in these Terms or as required under applicable law. Apple has no obligation whatsoever to furnish any maintenance or support services in relation to WithAnchor.
Warranty
We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of WithAnchor to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to WithAnchor, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are our sole responsibility.
Product claims
We, not Apple, are responsible for addressing any claims by you or any third party relating to WithAnchor or your possession and/or use of it, including: (i) product liability claims; (ii) any claim that WithAnchor fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
Intellectual property rights
If any third party claims that WithAnchor or your possession and use of WithAnchor infringes that third party’s intellectual property rights, we, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim.
Legal compliance
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
Developer name and address
For any question relating to WithAnchor contact:
Doffy Labs LTD
66 Paul Street, London EC2A 4NA, United Kingdom
support@doffy.com
Third-party terms
You must comply with any applicable third-party terms of agreement when using WithAnchor — for example, your wireless data carrier’s terms of service.
Third-party beneficiary
You acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of this End User Licence Agreement, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof.